Specialist – Inbound Chat – Customer Operations (Pune)
Specialist – Inbound Chat – Customer Operations (Pune)
Blog Article
We are searching for a motivated Analyst to join our growing Customer Operations team in Pune. In this role, you will be responsible for offering exceptional customer service through our inbound chat platform. You will resolve customer inquiries effectively, transfer complex issues to the appropriate team members, and contribute in the optimization of our customer service processes.
The ideal candidate will possess strong communication and interpersonal skills, a passion to customer satisfaction, and a solution-oriented mindset. Strong analytical skills and the ability to handle multiple inquiries simultaneously are also necessary.
If you are eager about joining a rewarding environment and making a positive impact on our customers, we encourage you to apply.
Looking for Inbound Chat Analyst in Pune! Join Eclerx
Are you passionate about providing exceptional customer assistance? Do you have strong communication skills? If so, we encourage you click here to apply for the Inbound Chat Analyst role at Eclerx in Pune!
We are a fast-growing company that provides technology services. Our colleagues is dedicated to delivering outstanding service to our clients.
As an Inbound Chat Analyst, you will be responsible for:
* Providing to customer requests in a timely and helpful manner
* Handling with customer problems
* Recording customer details
An excellent opportunity to become part of a dynamic team and make a real impact. We offer a rewarding salary and benefits package.
If you are interested in this role, please submit your resume and cover letter to [email protected] .
Customer Operations Inbound Chat Analyst Role at Eclerx
At Eclerx, we're seeking a driven and talented Individual to join our Customer Operations team as an Inbound Chat Analyst. In this role, you'll be the first point of Interaction for our valued customers, providing real-time assistance through our online chat platform. You will Handle a wide range of customer inquiries, from Technicalsupport to billing questions and Service information.
Your exceptional communication skills and Critical thinking abilities will be crucial in ensuring positive customer experiences. If you thrive in a fast-paced environment and are passionate about delivering outstanding customer service, we encourage you to apply!
- Duties include:
- Promptly respond to customer inquiries via chat.
- Provide clear and concise solutions to customer issues.
- Maintain accurate records of all customer interactions.
- Work together with other departments to resolve complex cases.
Eclerx Pune Is Searching for Talented Inbound Chat Analysts
Eclerx Pune is actively recruiting talented and enthusiastic individuals to join our dynamic team as Inbound Chat Analysts. Do you have a passion for customer service and an excellent ability to communicate effectively in written form, then this opportunity might be perfect for you.
- As an Inbound Chat Analyst at Eclerx Pune involves providing prompt and helpful support to our customers via live chat.
- You will resolving customer inquiries, addressing technical issues, and ensuring a positive customer experience.
- We are looking for candidates who are highly motivated, have strong problem-solving skills, and are passionate about delivering exceptional customer service.
Apply now if you are a team player with a keen work ethic and a desire to make a difference. We offer a attractive compensation package and a dynamic work environment.
Exciting Opportunity for Growth: Inbound Chat Analyst at Eclerx
Are you a passionate individual with a talent for interpersonal skills? Do you thrive in a fast-paced environment and enjoy helping others? If so, then Eclerx has an outstanding opportunity for you! We are actively seeking a talented Inbound Chat Analyst to join our growing team.
In this role, you will be the primary support for our valued customers via live chat. You will resolve issues in a timely and courteous manner, ensuring a positive customer experience.
- Responsibilities include but are not limited to:
- Providing prompt and efficient responses to customer inquiries.
- Assisting customers with product information
- Building rapport with customers
This is an opportunity to grow your skills in a dynamic environment. We offer a attractive benefits package and the chance to make a real impact. If you are ready to take on this rewarding role, we encourage you to apply!
Jumpstart an Inbound Chat Analyst Career at Eclerx, Pune
Are you a passionate individual with exceptional communication skills? Do you excel in a fast-paced environment? If so, then investigate this exciting opportunity to join the team at Eclerx in Pune as an Inbound Chat Analyst.
As an Inbound Chat Analyst, you'll be the first point of contact for customers seeking assistance via our online chat platform. You'll provide timely and helpful solutions to their inquiries, guaranteeing a positive customer experience.
- Yourselves role will require dialoguing with customers in a polite and friendly manner.
- You will also be responsible for addressing a range of customer concerns
- Eclerx offers a dynamic work environment with opportunities for growth.